FAQ

About Globtrex

Who is Globtrex?
What kind of broker is Globtrex?
Is Globtrex regulated?
Where is Globtrex located?
What is CYSEC?
What is the MiFID?
What security do I have when trading with Globtrex?
When was Globtrex founded?
What type of trading accounts does Globtrex offer?
I’m a novice forex trader. Can I use Globtrex?

Account Information

How do I open an account?
What documents are required to open a Globtrex account?
I have registered but can’t login to my account. What should I do?
Can my company open an account?
Can I open a joint account?
What is the minimum transaction size?
How do I change my account details?
Does Globtrex charge any commission and/ or trading fees?
Will someone manage my investments?
Does Globtrex deduct any amount from my account for tax purposes?
What happens to my open positions at the end of a trading day?
Can I trade over the phone?
What is the maximum trade size?
What are your margin requirements?
Does Globtrex use margin calls?
What hours can I trade?
Is Forex / CFD trading risky?
Why do I have to fill the questionnaire on the web page?

Deposits & Withdrawals

If I choose to send wire transfers, who should I send it to?
Which payment methods can I use to deposit funds into my account?
Is there a deposit fee?
When will my funds appear in my account?
How do I withdraw funds from my account?
Does Globtrex charge any deposit or withdrawal fees?
If I withdraw funds, how long does it take to receive the money?
Who can help me with questions about my account and/ or withdrawals?
Payments service providers and Financial Institutions

Trading Questions

How many trading platforms are available?
What are the recommended system requirements for using Globtrex trading platform?
What is stop out/margin call?
What is Trailing Stop?
Can I change the layout of Globtrex trading platform?
What is Forex?
What is spread?
What is a Pip?
How does a Stop Loss order work?
When is the forex market open for trading?
What is the rollover?